Good Morning, Aaron

Here's your coaching briefing for today. 3 priority actions need your attention.

Thursday, Feb 13, 2026
🎯 Today's Priority Actions 3 Urgent
📞
Call Jimmy Torres (Brickell Mazda)
Missed 3 training sessions - Activity down 45%
📉
Internet Close % Alert - Ocean Acura
Dropped from 29% to 18% this week
👥
New Hire Onboarding - Diana Lopez
Gunther VW - Needs baseline assessment
🏆
Celebrate Marcus Chen
Hit 20 cars sold MTD - Personal best!
👤 Focus People View All
JT
Jimmy Torres
Outbound calls: 12 vs. 45 goal
Struggling C-Tier
DL
Diana Lopez
Show rate: 35% (goal: 55%)
Needs Help B-Tier
RK
Robert Kim
Response time: 4.2hrs (goal: 1hr)
Off Pace B-Tier
📅 Today's Schedule
9:00 Brickell Mazda Weekly Call
10:30 Ocean Acura - Internet Review
1:00 New Hire Training - Diana L.
3:30 Gunther VW Check-in
MTD Internet Appts ↓ 8%
447
vs 597 last month - Pace: 482
Appt Set Rate ↑ 2%
26%
vs 24% last month - Goal: 25%
Show Rate ↓ 12%
48%
vs 60% last month - Goal: 55%
MTD Sold ↑ 5%
89
vs 84 same time LM - Pace: 112
All Stores
Brickell Mazda
Ocean Acura
Gunther VW
Salesperson Tier DISC Leads Appt Set % Show % Sold Activity Status
MC
Marcus Chen Brickell Mazda
A D 45
32%
68%
20
156% of goal
On Fire
SJ
Sarah Johnson Ocean Acura
B I 38
24%
52%
12
98% of goal
On Track
JT
Jimmy Torres Brickell Mazda
C C 22
15%
28%
2
27% of goal
At Risk
DL
Diana Lopez Gunther VW
B S 29
22%
35%
6
72% of goal
Needs Focus
AI Coach Intelligence
CPG AI Assistant Just now
Lead volume is the issue at Brickell. Their appointment set rate is only off by 3-4%, but they're tracking 900 leads vs 1,500 three months ago. Focus your 9:00 call on marketing, not rep performance.
View Full Analysis
💬 Next AI Message Edit
To: Jimmy Torres - Scheduled: Today 2:00 PM
Hey Jimmy, I noticed you've only made 12 outbound calls this week. Your top 3 performers are averaging 45+ calls. If you make just 8 more calls today, you'll be back on pace. Here's the script that Marcus is using - it's getting him 2 appointments per 10 dials.
C Adjusted for C-style: Direct, factual, specific numbers
🏆 Store Leaderboard Full Board
1
Marcus Chen
2,450 pts
2
Sarah Johnson
1,890 pts
3
Robert Kim
1,650 pts
4
Diana Lopez
1,420 pts
5
Jimmy Torres
680 pts
📊 This Week's Engagement
Attention Needed
Jimmy Torres hasn't opened last 4 messages. Consider phone call.
⚠️
Internet Close Rate Alert
Your team's internet close rate dropped from 29% to 18% this week. 2 reps need immediate attention.
View Details
MTD Sold
47 ↓ 8%
vs 51 same time LM - Goal: 65
Show Rate
42% ↓ 15%
Goal: 55% - Industry avg: 50%
Appt Set Rate
26% ↑ 3%
Goal: 25% - Great work!
Avg Response Time
2.3h ↑ 45m
Goal: < 1hr - Needs work
Team Activity
87%
of daily target - On pace
👥 Team Performance
3 On Track 2 Needs Focus 1 At Risk
Salesperson Sold Appt Set % Show % Activity Status Action
MC
Marcus Chen
A-Tier - Top Performer
 14
32%
68%
142%
On Fire
SJ
Sarah Johnson
B-Tier - Improving
 10
24%
52%
98%
On Track
AL
Alex Lee
C-Tier - New Hire (45 days)
 3
12%
22%
45%
At Risk
RK
Robert Kim
B-Tier - Steady
 8
21%
45%
85%
Needs Focus
JW
Jennifer Wong
B-Tier - Consistent
 9
28%
50%
105%
On Track
📈 Team Activity This Week
Mon - Sun Activity Trend
📊 Team Tier Breakdown
1
A-Tier
Top performers (15+ cars)
3
B-Tier
Solid contributors (8-14 cars)
1
C-Tier
Need development (<8 cars)
AI Manager Intelligence
Your show rate issue is concentrated in 2 reps. Alex Lee and Robert Kim account for 78% of no-shows this week. Recommend:

1) Have Alex shadow Marcus on confirmation calls
2) Review Robert's appointment times - he's booking during lunch hours
🎯 Your Focus Today
🚨
1:1 with Alex Lee
Performance review - 45 day check-in
📞
Call 3 hot leads
High-value customers need manager follow-up
🏆
Team huddle at 4pm
Recognize Marcus - Set weekend goals
⚡ Quick Actions
📊 Full Report 💬 Team Message 📋 Mystery Shop 🎯 Set Goals
📅 Today's Schedule
10:30 CPG Coaching Call
1:00 Alex Lee 1:1
4:00 Team Huddle
Good morning,
Sarah Johnson
🔥 7 Day Streak
SJ
65%
to Goal
Cars Sold MTD
12 / 18 goal
Ranking
#2 of 12
Points This Week
+340 pts
AC
Coach Aaron
Just now
Great momentum this week, Sarah! Your show rate jumped to 52% - that's a 15% improvement!

Focus today: You've got 3 appointments scheduled. If all 3 show and you close 1, you'll hit pace for 15 cars this month. Let's make it happen!
View My Action Plan
🔥 Hot Lead Submitted 12 min ago
Michael Thompson
2024 Acura MDX Type S - Requested test drive
Appt Set % ↑ 4%
24%
Goal: 25%
Show Rate ↑ 15%
52%
Goal: 55%
Response Time ↓ 45min
38m
Goal: < 1hr
Activity ↓ 8%
92%
of daily target
📋 Today's Focus 2/5 Done
  • ✓
    Respond to all new leads within 1 hour
    You responded in avg 38 min today!
    +50 pts
  • ✓
    Make 15 outbound calls
    18 calls made - 2 appointments set
    +75 pts
  • Confirm tomorrow's appointments
    3 appointments need confirmation
    +25 pts
  • Send 10 follow-up emails
    Use the "Be-Back" template
    +50 pts
  • Review your mystery shop feedback
    New feedback from last week
    +30 pts
📊 Today's Activity See All
📞
Outbound Calls
Goal: 20 / day
18
✉️
Emails Sent
Goal: 15 / day
12
💬
Texts Sent
Goal: 25 / day
19
📅
Appointments Set
Goal: 3 / day
3
🏆 Store Leaderboard Full Board
1st
Marcus C.
2,450
2nd - You
Sarah J.
1,890
3rd
Robert K.
1,650
560 points to catch Marcus!